Residential Services may be accessed by any individual with a disability between the ages of 18 and 59 who requires such support; and is therefore not restricted to any type of impairment. However these Services are directed by the following criteria:

1. Priority is given to individuals having a disability with challenging behaviour, at high risk of being institutionalised, or in high need.
   
   
2. The request submitted by a person with a disability can be met with the resources currently available in the particular Residence. When such resources are not immediately accessible SAPPORT will commit itself to obtain such resources.
   
   
3. The person with a disability, his/her family, and/or service providers are willing to participate in the Individual Support Plan and Person Centred Plan process. The person with a disability, his/her family, and/or service providers are involved as per the requirements of the particular service.
   
   
4. Beyond meeting general eligibility criteria, each individual will be assessed with respect to his/her suitability with the other residents of the programme. This includes, but is not limited to:
   
   
   • compatibility of needs, strengths and/or behaviour with those of the other residents;
     
     
   • compatibility in terms of age and personality.
     
     
   The aim of the suitability criteria is to ensure the integrity of the existing programme.